Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great view
Attentive staff
Expensive dining
Limited seating during events
7.8/10
Very good
Rooms
8.1
Location
8.1
Service
8.1
Dining
7.3
Guest reviews
7.8/10
based on 7 reviews
8.9
8.9/10 based on 823 reviews
Hilda
United Kingdom,
May
2024
8.2/10
The hotel had ongoing construction on the next floor, causing some noise disturbances. However, they offered breakfast, lunch, dinner, and evening drinks in the Club Lounge, which was a nice touch. Despite some delay, I eventually got a king-size room which was comfortable.
Rooms
7.0
The room I stayed in was comfortable, but the ongoing construction noise was a bit disruptive.
Service
8.0
The staff were helpful and kind, responding promptly to my requests and queries. However, I experienced some difficulty confirming my fully paid stay despite showing a confirmation.
Location
8.0
The hotel's location in the business district was ideal for a quiet stay, though it required a bit more walking to reach Ayala Center. It is relaxing but not recommended for weddings.
Dining
9.0
The dining experience was fantastic, with a variety of delicious dishes available. Having lunch at the pool was very relaxing and met my expectations.
Facilities
9.0
The hotel offers a wide range of facilities, including room service, car hire, dry cleaning, laundry, valet parking, and shuttle service. The happy hour and tours/ticket assistance were also convenient.
Henry
United Kingdom,
February
2024
8.0/10
The hotel provides a grand experience, acknowledging the premium prices paid by guests. Our overnight stay was comfortable with all necessary amenities, yet there were some minor inconveniences to note.
Rooms
8.0
The rooms were as grand as one would expect from a top-tier hotel, equipped with everything we needed for our stay.
Service
7.0
The service was generally attentive and accommodating, although there were some exceptions with unfriendly staff encountered during afternoon tea.
Location
7.0
The hotel's location offers a measure of seclusion in the heart of Makati, with easy access to nearby commercial areas, although it may not be as close to major malls as some competitors.
Dining
9.0
Dining met our expectations and was worth the expense, especially the experience at Escolta with freshly baked bread.
Facilities
9.0
The hotel boasts a range of facilities to enhance guests' stay, ensuring a luxurious and comfortable experience.
Geoffrey
United Kingdom,
October
2023
8.2/10
The hotel offers spacious rooms with a good view and refreshing ambiance. The service from the staff, especially Rommel, goes above and beyond to ensure a comfortable stay. The location is perfect for exploring the nearby Philippine Islands. The dining experience, while expensive, may not be as exceptional as expected. Overall, a well-run establishment.
Rooms
9.0
The room was spacious, with a good view and large windows.
Service
9.0
The staff, particularly Rommel, were efficient, helpful, and dedicated to making our time at the hotel enjoyable.
Location
8.0
The hotel's location is ideal for exploring the Philippine Islands and is well-managed by the attentive staff.
Dining
7.0
The dining options, although high-priced, did not fully meet expectations in line with the hotel's overall standards.
Facilities
8.0
The hotel offers a range of facilities to enhance guests' experience.
Great view
Expensive dining
Francis
United States,
October
2023
6.6/10
I stayed at Makati Tower with a view overlooking the Ayala Triangle. The rooms were spacious but outdated, lacking a breakfast for two. The location was convenient but required frequent taxi rides. Service ranged from professional at the concierge to subpar with poorly trained staff. The dining options were limited and lacked traditional Filipino dishes. However, the hotel had a nice lobby lounge and various services available.
Rooms
7.0
The rooms were spacious but in need of renovation.
Service
6.0
The concierge was very professional, but some staff members were not up to the hotel's standard.
Location
8.0
The hotel's location in Makati was good overall, though not walking distance to many attractions.
Dining
5.0
The dining options were limited and lacked traditional Filipino food.
Facilities
7.0
The hotel had various services available to guests.
Lee
United Kingdom,
August
2023
8.2/10
The hotel offers tip-top and meticulously clean rooms serving lovely wines and foods, creating a relaxing atmosphere. However, being facing the main road can lead to some noise disturbance and reluctance from guest managers to disclose renovation information.
Rooms
8.0
The rooms are meticulously clean and offer a lovely ambiance with their wine and food service.
Service
9.0
The service was really lovely and accommodating, especially thanks to Mylene who went above and beyond to assist with my needs.
Location
9.0
The location is fantastic, with a swimming lane cordoned off and close proximity to Glorietta and Greenbelt in Makati. However, the lounge area was a bit cramped and noisy.
Dining
7.0
The dining experience was pleasant, though a bit limited especially in the bakery and fresh fruit section. The longanisa was particularly delicious.
Facilities
8.0
The hotel's facilities are well-maintained and offer a relaxing experience for guests.
Harry
United States,
June
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were spotless clean and very well apportioned, offering some of the most spacious accommodations I've experienced. The hotel also overlooks either the Urdaneta or the Ayala Gardens, providing a serene ambiance. The service was top-notch, with the staff being excellent and very helpful, making my stay pleasant and comfortable. The location was ideal, offering a great place to spend time, close to the vibrant Escolta and Makati area. However, the dining experience, although featuring a good selection, fell short with a few uninspiring dishes. Overall, a great value for the money.
Rooms
9.0
The rooms were spotless clean, spacious, and well-appointed.
Service
9.0
The staff was excellent and very helpful, making my stay enjoyable.
Location
9.0
The location was excellent, in the vibrant Makati area with plenty of nearby dining options.
Dining
7.0
The dining experience, while having a good selection, could be improved with more inspiring dishes.
Facilities
9.0
The facilities were well-maintained and enjoyable.
Tony
United Kingdom,
May
2023
8.2/10
My stay at the hotel was fantastic! The rooms were spacious and the bed was super comfortable; I had the best night's sleep here. The breakfast provided was still good. The service was top-notch, with staff knowing exactly when to assist and being very welcoming and helpful. The location was convenient, near the shopping center and a lovely retreat from the Manila heat. However, it felt a little lacking in coziness. The dining experience, although pricey, was not as great as expected. Overall, a great stay with a few minor downsides.
Rooms
9.0
The rooms are fantastic, with a large living area, a comfortable bed, and great pillows.
Service
9.0
The service was excellent, from the club house to the restaurant; the staff were attentive and welcoming.
Location
8.0
The hotel's location is near the shopping center and provides a welcomed retreat from the Manila heat; it's great for what I wanted to do.
Dining
7.0
The dining experience was a bit limited and pricey compared to other options.
Hotel Mont-Blanc Chamonix
Raas Devigarh
Wyndham Costa Del Sol Lima Airport
Radisson Collection Hotel, Warsaw
El Avenida Palace
Hauser Hotel St. Moritz
Alba Resort Hotel
Falcon Hotel
Dorset Arms Hotel
Norwich Hotel
Mercure Troyes Centre
Sunset Marquis Hotel